How do I place my order?

Demyto.com has easy to use and hassle free functionality to order any Product or Accessory from the

dealer.

Any product or accessory can be orders via three simple steps as mentioned below on

www.demyto.com

1. Go to Home Page and Search any product or accessory you want to buy.

2. A Search results will be displayed with list of Products and Accessories. You can sort the product

based on relevance, location or price.

3. Customer can select the product best suited and click on Add to Cart to Proceed to checkout.

Customer can select payment options as "Pay directly at the dealer" or "Cash on delivery" for any

product or accessories and also for any quantity.

Once the product is ordered, seller will get order confirmation email and customer order will be

processed.

Can I change my order?

You can change your order anytime before the order has been placed to the seller. A change in the

order after order has been placed at the seller is dependent on seller terms and conditions to change

the order.

Can I cancel my order?

Cancellation of the order is depend upon seller's Terms and Conditions. Demyto.com doesn't take any

responsibility for the cancellation of the order unless it is permitted by the seller.

Can I order after Deal of the week or specific deal is over?

Seller has rights to offer specific product or accessory to the customer under special price even after

Deal of the week or specific deal is over. Demyto.com objective is to create buyer's world and what is

beneficial to the buyer.

Demyto.com can request on behalf of the customer to the seller to make a product available at special

price based o the request from customer.

Returns

How do I return product or accessory purchased on www.demyto.com?

Conveniently place your return request online if you've received an item in a 'Damaged', 'Defective' or

'Not as Described' state. You may also conveniently reply directly from your email to the seller or

returns@demyto.com

Returns are subject to the Seller's return policy.

Exceptions:

There are certain scenarios where it is difficult for us to support returns.

 Return request is made outside the specified time frame.

 Anything missing from the package you've received including price tags, labels, original packing,

freebies and accessories.

 Defective/damaged products or accessories that are covered under the manufacturer's

warranty.

 Product is damaged due to misuse or Incidental damage due to malfunctioning of product.

 Specific categories like perfume or freebies

 Any consumable item that has been used or installed.

 Products with tampered or missing serial numbers.

 Made-to-order

 Fragile items, hygiene related items.

What is Demyto.com returns policy?

At Demyto.com, we understand how much you value your every purchase. And we are committed to

making your shopping experience with us as delightful as possible

Therefore, in the rare event that you are not fully satisfied with what you ordered, we will raise

escalation immediately with seller. Our Returns policy may vary slightly depending on the product and

seller.

We assure you that all products sold on Demyto.com are brand new and 100% genuine. In case the product

you received is 'Damaged', 'Defective' or 'Not as Described', our Friendly Returns policy has got you

covered.

Replacement

If you have received an item in a 'Damaged' or 'Defective' condition, or it is 'Not as Described' by the

Seller, you may request a replacement at no extra cost. Return Policy is Seller specific and terms may

differ. Please check the respective Seller's policy when buying or before initiating a return for a

replacement.

Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will

receive a full refund, no questions asked

Last Update - January 2014