Frequently Asked Questions
Appointments can be booked through Demyto.com website, by contacting Demyto customer care at 8007899099/9130027205 or WhatsApp on the provided numbers.
ANS: You likely have a bulb that has burnt out or has a faulty connection or get your Car scanned.
Yes, we provide free pick-up & drop-off service within 3kms range. Nominal charges will be applicable beyond that.
No. There is no hidden cost in the mentioned price.
If any extra work occurs other than in the package inclusions, or if any other spare parts are required, then in those cases customers will need to pay an extra cost. However, the Demyto team will ask for the customer’s approval prior to that.
PMS should be done once a year, or after every 10,000 kms- whichever comes first.
Once a month, unless there’s a drastic change in the outside temperature.
Demyto assures that only oil from reputed companies will be used. Such as- Shell, Castrol, Mobile, Bosch etc.
Payment can be made by Cash/ NEFT/UPI/GPay.
ANS: Every 50,000 – 100,000 kilometres or every two years. With intense use, it could be sooner.
Yes. Luxury cars require specialists who are familiar with the complicacies of Luxury manufacturers. Luxury vehicles are equipped with sophisticated electronics, braking systems, etc. Each component is manufactured to exacting standards, and it is imperative to have a thorough knowledge of the tools and techniques required to remove damaged parts and install replacement components safely.
We can’t stress enough how important a used Car inspection is. This is the only sure way of knowing what you are really purchasing, because even ‘pretty’ vehicles can have an ugly unsafe side to them. With our used car inspection, we look for safety concerns and look for overall maintenance issues. We also review the vehicle for body damage that the seller may be trying to hide. Having a professional technician inspect your car gives you a very clear picture of the ‘true’ condition the car is in and in some cases gives you the power to negotiate a better price.
ANS: Once you notice your vehicles temperature is starting to climb, it is best to take immediate action. First thing you should do is turn off your AC if you have it on and find a safe place to pull your car off the road. Do NOT attempt to remove the radiator cap or check any of the hoses. It is very dangerous to do this under these conditions. A car that has over heated can cause massive damage, very quickly. This is why it is important to pull off the road as soon as you safely can and have your vehicle towed to our shop for an inspection.
Yes, we work on weekends and most public holidays.
ANS: Yes, in most cases, if your timing belt fails, you can cause severe engine damage.
ANS: You may notice your car is slower than usual to crank over when you start it, or you may not observe any dashboard light on while switching the key on.
ANS: It is a good idea to check your coolant and engine oil at least 1 to 2 times a month to make sure the fluid looks good and is filled to the appropriate level. Every manufacture will have suggested maintenance schedule for replacing your cars fluids. If you are unsure whether it is time to have your coolant replaced, stop by with your car, and we can help you determine if a coolant change is needed.
ANS: Synthetic oil and Standard oil both start off life as crude oil. However, synthetic oil has been refined and broken down to remove impurities. This improves its stability and also improves its lubrication qualities at higher and lower temperatures. Synthetic oil is a more costly choice. There are a few scenarios in which we recommend using synthetic oil, such as performance vehicles with a turbo and in some high mileage vehicles. Despite this, regular motor oil should not be looked down on. It does a wonderful job at protecting your vehicle’s engine and keeps it running smoothly.
ANS: If you notice any cracks on your belts or hoses, it is time to replace them. Other indicators it is time to replace them is if they feel hard or extremely soft. However, hoses can start to wear from the inside out, and this isn’t something you would be able to see on a visual inspection. We typically recommend you replace them every 2 to 4 years.
ANS: Typically, there are two filters in a vehicle. One is for the engine and the other is for the cabin (AC Filter). A dirty filter can prevent airflow, limiting the engine’s ability to expend hot air and inhibiting clean air to pass through. How often you need to change it varies, though the conventional timeframe is about 15000kms, which is why the best way to determine that it needs a replacement is to check it periodically. Fortunately, replacing a filter is a quick and easy process.
ANS: On average, brake pads begin to wear out around the 20,000- to 30,000 kms mark, but there are many factors that may impact this figure. If you feel your vehicle taking longer to come to a stop or notice a high-pitch screeching or grinding noise when braking, scheduling a check-up is integral. Running with worn brake pads will eventually affect the disc rotors, which can be a costly repair, so taking a proactive approach will not only keep you safe but save you money as well.
ANS: In most cases the answer is NO. Most clutches are operated by hydraulics so if one of the hydraulic cylinders or hoses has gone bad, we can repair this problem too. The good news is the cost of a cylinder or hose is roughly 20% of the cost of a replacement clutch. This job takes far less time and can easily be performed the same day.
ANS: The most common sign of problems in this area is a bumpier than normal ride. If every small dip in the road jars the vehicle, it means the suspension is weak and failing. The same is true of continuous rocking.The car should rock once or maybe twice before steadying itself. If it moves more times than this, or if you feel the nose dip when you brake sharply, it’s a sign that something’s wrong. You may also notice the vehicle tends to veer in one direction when you let go of the steering wheel.
As the main point of contact with the pavement, tires are subject to the most wear and tear. This is especially true if you utilize your vehicle for off-roading or have a two-wheel drive system which puts most of the labour on a specific set of wheels. That being the case, having your tyres rotated every six months or is a good rule to uphold. Doing so will ensure your tyres wear evenly.
It makes for a much more comfortable ride and handling the vehicle is easier and safer. For instance, without the shocks and struts, sudden bumps in the road could injure occupants or fling them around the passenger compartment, causing the driver to lose control of the car.
There are undoubtedly many more questions that we hear on a daily basis. Demyto is just a call away to clear your doubts and to make sure that you take the right decision for your car. You can reach us on +918007899099 and we promise not to disappoint you.