We have come across various types of questions asked by you so here we are with the list of most frequently asked questions in a particular order.
Beginning with the prologue of Demyto. As soon as the customer calls, the very expected question that we tend to hear is-
1) What is Demyto?
This is how it goes-"Demyto is like doctors for cars. We are associated with multi-brand workshops serving in Pune and Pimpri-Chinchwad and provide our customers with hassle-free solutions."
The next question talks about the services and the packages depending upon the requirements of the customers.
2) What are the services given by Demyto?
As Demyto is a one-stop solution, the services provided by us-
Car Servicing (with different types of packages), Car Repairing and Denting-Painting.
The remaining questions vary from customer to customer and so listing down the questions which can surely be helpful to you in no particular order.
3) What is included in Servicing Package?
ANS: Servicing package is all inclusive which required for schedule servicing i.e. Servicing, Washing, Internal vacuuming, Dashboard Polishing, Oil Change, Oil Filter Change, Air Filter Change, Wiper Fluid shampoo.
4) What is one-month Warranty?
ANS: Demyto.com provides one month warranty on servicing repairs. At the time of Vehicle delivery, Demyto.com provide warranty card on which all the details of Servicing work is mentioned.
5) How to claim a warranty?
ANS: Customer always can call to Demyto.com to claim that warranty or else they can directly visit garage with warranty card.
6) What are the options to book the appointment after buying a servicing package?
ANS: Appointment can be book through Demyto.com Website, Mobile App or Call to Demyto.com Customer Care Executive 8007899099
7) Can the customer get Free Pick & Drop service?
ANS: Yes
8) Where can customer book an appointment?
ANS: Demyto.com has on-boarded more than 100 service stations where the customer can book an appointment.
9) Do customer need to pay any extra amount after buying Servicing Package?
ANS: No
10) In which case customers need to pay extra amount?
ANS: If any extra work occurs other than inclusions or any other spare parts if required then in that case customer need to pay an extra cost.
11) Is there any time limit in which 3 servicing must be completed?
ANS: No there is No such Time limit. The customer can do 3 servicing within an undefined period.
12) Can the customer get Refund in any case?
ANS: Depend upon case to case basis
13) Which company Oil will be used at the time of service?
ANS: Demyto.com assures that All Branded Company’s Oil will use like Servo, Woorth, Shell, Castrol, Mobile, Bosch etc.
14) How can the customer make payment?
ANS: Customer can pay by Cash / Cheque / DD / NEFT
15) Can customer transfer this coupon to his family, friends, relatives?
ANS: Yes but Coupon can be transferable in case of the same vehicle e.g. Purchased package is for Maruti Wagon R can be exchanged against another Maruti Wagon R only and not for any other car.
16) What is Fix Price Servicing package?
ANS: Fix Price Servicing Package is a set of All inclusive 3 servicing.
There are undoubtedly many more questions that we hear on a daily basis. Demyto.com is just a call away to clear your doubts and to make sure that you take the right decision for your car. You can reach us on +918007899099 and we promise not to disappoint you.